Thank you for shopping at InfernoWand! This Shipping Policy outlines the terms and conditions related to the shipment of your orders.
1. Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been processed and is ready for shipment.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs during the checkout process before completing your purchase. We may offer free shipping promotions for orders that meet certain criteria.
3. Shipping Methods
We use reputable shipping carriers to deliver your orders. Available shipping methods may include standard shipping, expedited shipping, and international shipping. The estimated delivery time will depend on the shipping method selected and the destination.
4. Delivery Time
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances. Please allow extra time for delivery during peak seasons or holidays.
5. Shipping Destinations
We ship to most locations worldwide. However, some restrictions may apply based on local regulations or carrier limitations. Please check the available shipping options during checkout to confirm that we can ship to your location.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
7. Shipping Address
Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for orders that are delivered to an incorrect or incomplete address provided by the customer. Any additional shipping fees incurred due to incorrect address information will be the responsibility of the customer.
8. Customs and Import Duties
For international orders, customs and import duties may be applied by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs. Please check with your local customs office for more information on applicable fees and regulations.
9. Lost or Damaged Shipments
If your order is lost or damaged during shipment, please contact us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. Depending on the circumstances, we may offer a replacement or a refund.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us through our Contact page.
