This Shipping Policy outlines the terms and conditions related to the shipping of products from InfernoWands.

Shipping Destinations

We currently ship worldwide. 

Shipping Methods and Timeframes

We offer the following shipping methods:

• Standard Shipping: Typically takes 5-7 business days.
• Expedited Shipping: Typically takes 2-3 business days.
• International Shipping: Timeframes vary depending on the destination, typically ranging from 7-14 business days.

Please note that these timeframes are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, and carrier issues.

Order Processing Time

Orders are typically processed within 24 hours. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons, such as holidays, processing times may be slightly longer.

Shipping Costs

Shipping costs are calculated based on the following factors:

• Shipping destination
• Shipping method
• Weight and dimensions of the package

The shipping cost will be displayed at checkout before you complete your order. We may offer free shipping promotions for orders that meet certain criteria. Check our website or promotional materials for details.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.

Customs, Duties, and Taxes

For international orders, you may be subject to customs duties, taxes, and fees imposed by your country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. Please check with your country’s customs office to determine what these additional costs may be prior to ordering.

Shipping Restrictions

Due to legal and safety restrictions, we may not be able to ship certain products to certain destinations. If a product is restricted in your area, you will be notified at checkout.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately at [email protected]

We will work with the carrier to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and damaged items in case the carrier needs to inspect them.

Incorrect Shipping Address

It is your responsibility to provide an accurate and complete shipping address. We are not responsible for orders that are undeliverable due to an incorrect or incomplete address. If an order is returned to us due to an incorrect address, you will be responsible for the additional shipping costs to reship the order.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

InfernoWand
Australia
[email protected] 
+61469357356

We reserve the right to modify this Shipping Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.