Your privacy is important to InfernoWands. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information, which you provide when you create an account, place an order, or subscribe to our newsletter.
• Usage Data: We collect information about how you use our website, such as the pages you visit, the products you view, and the actions you take. This data helps us understand user behavior and improve our website.
• Device Information: We collect information about the device you use to access our website, including the device type, operating system, browser type, IP address, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website and collect information about your browsing behavior.

How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, including shipping products and providing order updates.
• Customer Support: To respond to your inquiries, provide customer support, and resolve issues.
• Personalization: To personalize your experience on our website, such as recommending products and displaying content that is relevant to your interests.
• Marketing Communications: To send you newsletters, promotional offers, and other marketing communications, provided you have opted in to receive them.
• Website Improvement: To analyze website usage and improve the functionality and user experience of our website.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption technology to protect sensitive information during transmission.
• Secure Storage: Storing your information on secure servers with limited access.
• Access Controls: Implementing access controls to restrict access to your information to authorized personnel only.
• Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
• Functionality Cookies: These cookies allow us to remember your preferences and provide enhanced features.
• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests.

You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified when a cookie is set. However, please note that disabling cookies may affect your ability to use certain features of our website.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated privacy policy on our website and indicate the date of the last revision. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

InfernoWand
Australia
[email protected] 
+61469357356

By using our website, you consent to the terms of this privacy policy.